Microsoft Teams — Chat, Meet & Call from One Hub
Chat, video meetings, Teams Phone and file collaboration — all in one place. If your team is on Microsoft 365, Teams is already included.
- Included with all Microsoft 365 Business plans from ~₹125/user/month
- Teams Phone replaces your PBX — no hardware, PSTN calling from any device
Teams is more than a meeting room
Most Indian businesses use Microsoft Teams for video calls — and nothing else. But Teams is the central collaboration workspace in Microsoft 365. Channels replace email threads for project communication. Tabs embed your SharePoint sites, Planner boards and third-party apps directly in Teams. Files shared in Teams open in Word or Excel inside the app. Chat is persistent and searchable, not buried in an inbox.
For organisations already running on Microsoft 365, Teams is the single interface where work happens — and upgrading from Basic to Standard or Premium unlocks desktop Office apps, larger meetings and compliance tooling without changing platforms. Teams Phone takes it further: replace your traditional PBX entirely, with calling from any device using your existing phone numbers.
What Microsoft Teams includes
Six capabilities in one platform — no separate subscriptions for chat, meetings, calling and file storage.
Persistent Chat
Structured threaded conversations that stay organised by channel, team or project. No message history lost in email.
HD Video Meetings
Up to 1,000 participants per meeting. Live captions, backgrounds, breakout rooms and Together Mode for larger calls.
Teams Phone
Replace your PBX with cloud PSTN calling. Make and receive calls from Teams on any device — no hardware required.
Integrated File Collaboration
Files shared in Teams open in Word, Excel and PowerPoint directly in-app. Real-time co-authoring without leaving Teams.
700+ App Integrations
Connect your CRM, HRMS, ticketing system and project tools inside Teams — reducing context switching for your team.
Enterprise Security
End-to-end encryption, DLP policies, eDiscovery, audit logs and compliance tools built into Microsoft 365.
Teams Phone — replace your PBX without new hardware
Teams Phone is Microsoft's cloud telephony solution. Your team makes and receives external calls from Teams on laptop, mobile or desk phone — with the same number they have today. No PBX box, no trunk lines, no separate phone system to manage.
Number portability
Keep your existing DID numbers — we migrate them to Teams Phone.
India PSTN coverage
Works with local PSTN operators via Direct Routing or Microsoft Operator Connect.
Call queues & auto-attendant
IVR menus, call routing and business hours rules configured in the Teams admin centre.
Unified interface
Calls, voicemail and meeting recordings all visible in the same Teams interface your team already uses.
Teams Phone is an add-on to your M365 plan (~₹530/user/month). Cloudfy handles the full migration and configuration.
Incoming call
Rajesh Patel
+91 98200 12345 · External
Key decisions
Action items
Saved to: SharePoint · Weekly Standup · Recap 23 May 2026
Copilot turns Teams into an AI-powered workspace
Copilot for Microsoft 365 integrates into every corner of Teams — meetings, chat, files and calls. Your team stops taking notes and starts focusing on the conversation.
Meeting intelligence
Copilot auto-generates meeting summaries, key decisions and action items. Late joiners can ask 'What did I miss?' in real time.
Chat thread summaries
Long channel threads or group chats summarised in one click. No reading through 100+ messages to find a decision.
In-meeting Q&A
Ask Copilot questions about the meeting in progress — it answers from the live transcript without disrupting the call.
Draft replies
Copilot suggests replies to chats and emails based on conversation context and your previous communication style.
Copilot for M365 is an add-on (~₹2,500/user/month) that works across Teams, Outlook, Word, Excel and PowerPoint. Learn more about Copilot for M365 →
Microsoft Teams comes with every M365 plan
Teams is not a separate purchase — it is included in all Microsoft 365 Business plans. Choose the plan based on which Office apps and compliance tools your team needs.
M365 Business Basic
~₹125
per user / month · annual + GST
- Microsoft Teams included
- Web versions of Word, Excel, PowerPoint
- 1 TB OneDrive per user
- Exchange Online email
- SharePoint and Planner
M365 Business Standard
~₹660
per user / month · annual + GST
- Everything in Business Basic
- Desktop Office apps — Word, Excel, PowerPoint, Outlook
- Teams webinar hosting (up to 1,000 attendees)
- Booking and Stream apps
- Microsoft Loop and Clipchamp
M365 Business Premium
~₹1,270
per user / month · annual + GST
- Everything in Business Standard
- Microsoft Defender for Business
- Intune device management
- Azure AD Premium P1
- Advanced audit and compliance tools
Teams Phone add-on — adds PSTN calling capability to any M365 plan (~₹530/user/month annual + GST). Requires Direct Routing or Operator Connect setup. View detailed pricing →
All prices are approximate, annual commitment, + 18% GST. Contact Cloudfy for current INR pricing and volume discounts.
Used across every industry
IT & Tech
Hybrid teams
Manufacturing
Ops & floor
Education
Classes & staff
Healthcare
HIPAA-ready
Retail & FMCG
Field + HQ
Professional Services
Client calls
BPO / Contact Centre
Agent workspace
Startups
Scale fast
Why buy Microsoft Teams from Cloudfy Systems
Authorised Microsoft Partner
Licensed to resell the full Microsoft 365 portfolio in India — official support, genuine licences, GST invoices.
Migration & Provisioning
We migrate email, contacts and calendar data from your existing system and configure Teams for your org structure.
Teams Phone Setup
PBX migration is complex. We configure Teams Phone with your existing numbers and PSTN provider in India.
Ongoing Admin Support
Post-deployment admin support for user management, policy updates, Copilot enablement and security configuration.
Authorised Microsoft Partner — India
Genuine Microsoft 365 licences, GST invoices, INR billing and local technical support from Agra, UP.
How we deploy Microsoft Teams
Licence Recommendation
We audit your team size and current tools to recommend the right M365 tier — avoiding over-licensing.
Tenant Setup & Migration
We provision your Microsoft 365 tenant, migrate email and set up Teams channels, policies and guest access.
Teams Phone Configuration
If needed, we migrate your existing phone numbers and configure Teams Phone with your PSTN provider.
Training & Handover
Live onboarding for your team — meeting controls, channels, file sharing, Copilot and admin console access.
Frequently asked questions
Is Microsoft Teams free with Microsoft 365?
Yes — Microsoft Teams is included in all Microsoft 365 Business plans (Basic, Standard and Premium) at no additional charge. There is also a free Teams plan for basic meetings, but it lacks admin controls, compliance features and full Office integration.
What is Teams Phone and does it work in India?
Teams Phone is Microsoft's cloud PBX solution. It lets your team make and receive external calls from Teams on any device. It works in India through Microsoft's Direct Routing or Operator Connect — Cloudfy configures this with your existing phone numbers and local PSTN carrier.
How many people can join a Microsoft Teams meeting?
Microsoft 365 Business plans support up to 300 participants per meeting for standard video calls. Webinars support up to 1,000 attendees. Enterprise plans support up to 10,000 for town hall-style events.
Does Copilot work inside Microsoft Teams?
Yes — Copilot for Microsoft 365 integrates natively into Teams. It generates meeting summaries, transcribes calls, summarises long chat threads and helps draft replies. Copilot for M365 is an add-on licence (~₹2,500/user/month) that requires an eligible M365 base plan.
Can external guests join Teams meetings without a Microsoft account?
Yes — external participants can join a Teams meeting via a browser link without a Microsoft account. For deeper collaboration (chat, file sharing), guest access with a Microsoft or Azure AD account is recommended.
How does Teams compare to Zoom and Cisco Webex?
Teams excels when your organisation is already on Microsoft 365 — it is the most deeply integrated collaboration hub for Microsoft tools. Zoom leads on standalone meeting UX and webinar features. Cisco Webex Suite includes PSTN calling at a competitive price. For Microsoft-first organisations, Teams is the natural choice.
What is the difference between Microsoft Teams and Microsoft 365?
Microsoft 365 is the full productivity suite — Word, Excel, Outlook, OneDrive, SharePoint and Teams. Microsoft Teams is one application within that suite. You cannot purchase Teams as a complete standalone replacement for Microsoft 365 — it works best as the collaboration layer on top of the full M365 platform.
Related products
Microsoft 365
The full Microsoft 365 suite — Word, Excel, Outlook, OneDrive and Teams in one plan.
View →Copilot for M365
Copilot AI add-on for Teams, Outlook, Word and Excel — meeting summaries and smart drafting.
View →Cisco Webex
UCaaS platform with Webex Calling — meetings, calling and messaging in one place.
View →Zoom
HD video meetings, Zoom Phone and AI Companion — Zoom Up Silver Partner India.
View →Microsoft Teams guides
Microsoft Teams Pricing in India — M365 Plans, Teams Phone and Copilot Costs
Complete breakdown of Microsoft 365 plans that include Teams, Teams Phone add-on pricing and Copilot for M365 cost in INR — annual and monthly.
Microsoft Teams vs Zoom India — Which Is Better for Your Business?
Meetings, calling, chat and pricing compared. When Teams wins (M365 orgs), when Zoom wins (standalone meetings, webinars) and what that means for Indian businesses.
Microsoft Teams vs Google Meet India — Which Is Right for Your Business?
Teams vs Meet across meetings, AI notes, pricing, chat and calling. Includes a direct INR cost comparison and migration considerations for Indian businesses.
Microsoft Teams for Indian Businesses — Features, Setup and Best Practices
How Indian businesses use Microsoft Teams beyond video calls — channels, Teams Phone, Copilot AI and file collaboration. Includes admin setup checklist.
Microsoft Teams Reseller and Partner in India — Why It Matters Who You Buy From
GST ITC recovery, INR billing, migration support and ongoing admin — what an authorised Microsoft partner provides that direct purchase cannot.
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