Zoom is one of the most widely used video conferencing platforms for Indian businesses. But choosing the right Zoom plan — and understanding what you actually get at each tier — requires more than a quick look at the pricing page.
This guide breaks down every Zoom Workplace plan available in India, with accurate INR pricing, what is included at each level, which plans include AI Companion at no extra cost, and which plan is right for your team size and use case.
Zoom Workplace Plans Available in India
Zoom currently offers four main Zoom Workplace plans for businesses in India:
| Plan | Price (INR approx.) | Best For |
|---|---|---|
| Basic | Free | Personal use only |
| Pro | ~₹1,300/user/month | Small teams, freelancers |
| Business | ~₹1,800/user/month | Growing businesses (10+ users) |
| Business Plus | ~₹2,500/user/month | Businesses needing Zoom Phone |
Pricing is indicative and subject to change. Contact Cloudfy Systems for current INR pricing and promotional offers. All prices exclude 18% GST.
Zoom Basic — Free Plan
Zoom Basic is a free plan suitable for personal use or very occasional meetings. It is not recommended for business use due to its significant limitations.
What Basic includes:
- 40-minute limit on group meetings (3 or more participants)
- Unlimited 1-to-1 meetings
- Up to 100 participants
- Basic whiteboard
- Team Chat (limited)
What Basic does NOT include:
- AI Companion
- Cloud recording
- Admin controls
- Reporting and analytics
- SSO or directory integrations
For any team that runs regular meetings, the 40-minute cut-off makes Basic impractical. Meetings simply stop and the host must restart them.
Zoom Pro — The Entry-Level Business Plan
Zoom Pro is the first paid plan and removes the 40-minute meeting limit. It is suitable for small teams of up to 9 users.
What Pro includes (everything in Basic, plus):
- Unlimited meeting duration
- AI Companion — meeting summaries, smart chat compose, Q&A (included at no extra cost)
- 5 GB cloud recording storage per licence
- Essential reporting and admin dashboard
- Up to 100 meeting participants (expandable)
- Zoom Whiteboard — up to 3 editable boards
- Social media streaming
Who should choose Pro: Freelancers, consultants and very small teams of 2 to 9 people who need unlimited meetings and cloud recording but do not yet need the management features of higher plans.
Zoom Business — The Recommended Plan for Indian SMBs
Zoom Business is the plan most recommended for growing Indian businesses. It requires a minimum of 10 users and adds significant management and productivity features.
What Business includes (everything in Pro, plus):
- Minimum 10 users (scales to 250+ participants per meeting)
- Single sign-on (SSO) for enterprise identity management
- Managed domains — enforce Zoom use across your company domain
- Company branding in meeting rooms
- Unlimited Zoom Whiteboards
- Translated captions
- Workspace reservation — desk and room booking
- Customer managed keys (for compliance-sensitive organisations)
Who should choose Business: Indian businesses with 10 or more employees that need admin controls, SSO integration with their identity provider, and a branded Zoom experience. This is the plan where Zoom starts to feel like an enterprise platform rather than just a meeting tool.
Zoom Business Plus — With Zoom Phone Included
Zoom Business Plus adds Zoom Phone to the Business plan — making it a true unified communications platform.
What Business Plus includes (everything in Business, plus):
- Zoom Phone — cloud phone system per user
- Local Indian DID numbers available
- Unlimited domestic calling (India)
- Call recording and voicemail transcription
- Call routing, IVR and call queues
Who should choose Business Plus: Businesses that want to replace their traditional phone system or PBX with a cloud alternative. Zoom Phone gives your team local Indian numbers, a cloud IVR and the ability to transfer any phone call into a Zoom video meeting.
Looking to buy Zoom for your team? Cloudfy Systems is India's authorised Zoom Up Silver Partner. We can quote the correct current INR pricing, help you select the right plan and handle the full deployment. Talk to our team →
Is AI Companion Included in All Paid Plans?
Yes. Zoom AI Companion is included at no additional cost in every paid Zoom Workplace plan — Pro, Business and Business Plus.
AI Companion provides:
- Meeting summaries — auto-generated after every call
- Action items — extracted from meeting content automatically
- Smart Compose — AI writing assistance in Team Chat
- Meeting Q&A — ask questions about your current or past meetings
- Catch-up summaries — brief a participant who missed the call
This means Indian businesses on any paid Zoom plan get significant AI productivity features without an additional subscription.
Zoom Add-Ons Available in India
Beyond the base plans, Zoom offers several add-ons:
Zoom Webinars — Add webinar capability for events up to 500, 1,000, 3,000 or 10,000 attendees. Priced separately per host.
Large Meeting — Expand your meeting capacity from 300 to 500 or 1,000 participants. Relevant for all-hands meetings, town halls and large training sessions.
Zoom Rooms — Software licences for converting physical conference rooms into Zoom-enabled rooms. Priced per room per month.
Zoom Phone — Available standalone or as part of Business Plus. Indian DID numbers, SIP trunking and cloud PBX features.
How to Buy Zoom in India
Zoom licences in India are purchased through authorised resellers. Buying through a reseller like Cloudfy Systems gives you:
- INR billing with proper GST documentation for input tax credit
- Deployment support — user provisioning, SSO configuration, admin console setup
- Local technical support in Indian business hours
- Single point of contact for licencing, billing and support issues
Cloudfy Systems is a Zoom Up Silver Partner for 2026 — authorised to provision genuine Zoom licences for businesses across India.
FAQ — Zoom Pricing India
Is Zoom free in India? Zoom Basic is free but limited to 40-minute group meetings. For business use, the Pro plan or above is recommended. Paid plans start at approximately ₹1,300/user/month plus GST.
Does Zoom charge per user or per account? Zoom is priced per user per month. Each user who needs a Zoom account is counted. Read-only attendees who join meetings without hosting can join free.
Can I mix Zoom plans for different users? Within an account, all users on Zoom Pro, Business or Business Plus are typically on the same plan tier. Contact Cloudfy Systems for guidance on mixed licensing scenarios.
Is there a minimum number of users for Zoom Business? Yes — Zoom Business requires a minimum of 10 licences. Below 10 users, the Pro plan is the appropriate choice.
Do Indian businesses need to pay GST on Zoom? Yes. Zoom purchases in India attract 18% GST. Cloudfy Systems issues a proper GST invoice for every purchase, enabling your business to claim input tax credit.
How do I get a GST invoice for Zoom? Purchase through Cloudfy Systems, an authorised Zoom reseller in India, and we issue a GST-compliant invoice for every order.
Contact Cloudfy Systems to get current INR pricing for your required number of users and to discuss which Zoom plan is right for your business.