Authorised Partner · IndiaMicrosoft Dynamics 365 — ERP & CRM for Indian Businesses
Dynamics 365 Business Central, Sales and Finance — fully localised for India with GST, TDS and e-invoicing built in. Implemented and supported by Cloudfy.
- Full India compliance: GST, TDS, TCS, e-invoicing & e-way bill
- Tally, SAP and legacy ERP migration specialists
The trigger
Three Signs Your Business Has Outgrown Its Current Setup
Every fast-growing Indian business hits the same wall. Here is what it looks like.
Monday morning Excel reports
Your finance team exports data from Tally, cleans it up in Excel, and emails a P&L by 10 AM every Monday. The CEO makes decisions based on data that is already five days old.
No one knows the true payable
Purchase orders go on WhatsApp. GRNs are paper forms. Vendor invoices land in email. Accounting entries happen 10 days later. Nobody — including the CFO — knows the actual payables position.
Year-end audit panic
Reconciling Tally against bank statements, GST portal data and Excel inventory sheets takes three weeks. The CA finds entries that nobody can explain. Auditors raise queries.
Dynamics 365 Business Central connects your finance, inventory and operations in real time.
One system. Every department. No Monday morning Excel.
The core module
Dynamics 365 Business Central — Complete Cloud ERP for Indian Businesses
Business Central is the ERP most Indian companies start with — covering finance, purchasing, sales, inventory and operations in one cloud platform. It replaces Tally, SAP Business One, or ageing on-premise ERPs and adds capabilities that most Indian businesses have never had access to.
Business Central Essentials
Finance + Supply Chain + Projects
For trading, distribution and services companies. Everything needed to run finance, purchasing and sales — without manufacturing.
Business Central Premium
Essentials + Manufacturing + Service Management
For manufacturing companies — adds BOM, production orders, MRP, routings and service contracts on top of the full Essentials scope.
Dynamics 365 Sales
AI-Powered CRM for Sales Teams
Leads, opportunities, pipeline, forecasting, LinkedIn integration and Copilot AI — connects to Business Central for seamless quote-to-cash.
Finance & Operations
Enterprise ERP for Large Organisations
Multi-entity financials, advanced manufacturing, global supply chain — for Indian companies with 500+ users or complex group structures.
India First
Dynamics 365 GST & India Compliance — Built In, Not Bolted On
Microsoft's India localisation is core product — maintained by Microsoft, updated with every GST regulatory change, and configured by Cloudfy as part of every implementation. No third-party add-ons. No annual localisation licence fees.
CGST · SGST · IGST · Cess · Multi-GSTIN
IRN via IRP API · QR Code · Auto-generated
194C · 194J · 194I · Form 26Q · 16A certs
Auto on dispatch · NIC portal integration
GSTR-1 · GSTR-3B · 2A reconciliation
PF · ESI · PT · TDS on salary · Form 16
The Microsoft advantage
Microsoft Dynamics 365 CRM & ERP — Inside Outlook, Teams and Excel
No other ERP integrates this deeply with Outlook, Teams, Excel and Power BI. Dynamics 365 is built on the same Microsoft cloud as the tools your people use every day — so adoption is faster and the data flows automatically.
Outlook
See customer records, open invoices and opportunities without leaving your inbox. Create BC orders from emails.
Microsoft Teams
Approve purchase orders in a Teams chat. View sales dashboards in a Teams tab. Discuss records inline.
Excel
Export any BC list or report to Excel in one click. Edit in Excel and push back to Business Central.
Power BI
Pre-built Dynamics 365 dashboards. Live data from BC into management reports and executive views.
Copilot AI
Microsoft 365 Copilot works across Business Central, Outlook and Teams — AI-assisted data entry, summaries and insights.
Business
Central
Outlook
Connected
Teams
Connected
Excel
Connected
Power BI
Connected
SharePoint
Connected
Copilot
Connected
All data flows between D365 and your Microsoft apps automatically.
Product overview
See Dynamics 365 in Action
What Dynamics 365 does, how the modules connect, and who it is built for.
Plans & pricing
Dynamics 365 in India — What It Costs
Per-user, per-month subscription. Official INR billing with GST invoice. Cloudfy provides volume pricing for 25+ users.
Finance · Supply Chain · Projects
BC Essentials
₹5,500–₹6,500per user/month
- General Ledger & AP/AR
- Multi-location inventory
- Purchase orders & GRN
- Sales orders & invoicing
- Project job costing
- Full India GST & TDS
Essentials + Manufacturing + Service
BC Premium
₹8,000–₹9,500per user/month
- Everything in Essentials
- BOM & production orders
- MRP & capacity planning
- Subcontracting
- Service management
- Unlimited users scalable
CRM · Pipeline · AI Insights
D365 Sales
₹4,200–₹9,000per user/month
- Lead & opportunity tracking
- Sales pipeline & forecast
- Quote & order management
- Outlook & Teams sync
- LinkedIn integration
- Copilot AI insights
Indicative pricing — excludes 18% GST · Team Member licences available at significantly lower cost · View detailed pricing guide →
Who Uses Dynamics 365 in India
Manufacturing
BOM & MRP
Distribution
Multi-location
Services Firms
Project billing
E-Commerce
Order management
Professional Svcs
Finance & CRM
Healthcare
Patient CRM
Education
Admissions CRM
IT Companies
Projects & billing
Why Implement Dynamics 365 with Cloudfy
Microsoft Solutions Partner
Authorised Dynamics 365 partner — genuine licences, INR billing with GST, direct Microsoft support escalation.
End-to-End Implementation
Discovery, configuration, India localisation, data migration, training and go-live — all under one engagement.
India-First Configuration
GST, TDS, TCS, e-invoicing, e-way bill and Indian payroll configured as part of every implementation — not optional extras.
Migration from Tally & SAP
We migrate master data and opening balances from Tally Prime, SAP B1, Zoho Books and legacy ERPs with full validation.
Authorised Microsoft Dynamics 365 Partner in India
Official licences · INR billing with GST · India localisation · Tally & SAP migration
The journey
Dynamics 365 Implementation in India — From Scoping to Go-Live
A structured implementation with defined milestones. Most standard Business Central projects go live in 8–16 weeks.
Discovery & Scoping
Business process mapping, current system audit, user count, module selection, India compliance requirements.
Configuration & Data Prep
Chart of accounts, GST setup, master data migration from Tally/SAP, e-invoicing IRP credentials, approval workflows.
Testing & Training
End-to-end UAT with real transactions. Role-specific training: finance, purchase, sales, warehouse, management.
Go-Live & Hypercare
Parallel run, MX cutover to Business Central, 30-day hypercare support and optional managed services contract.
Frequently Asked Questions
Microsoft Dynamics 365 is a cloud-based ERP and CRM suite. Business Central — the most used module in India — covers finance, inventory, purchasing and sales in one system, with full India GST, TDS, and e-invoicing built in. Unlike Tally, it is cloud-native and accessible from anywhere. Unlike SAP Business One, it integrates natively with Outlook, Teams and Excel and is faster to implement for SMBs.
For most Indian SMBs, Dynamics 365 Business Central covers ERP needs — finance, inventory, purchasing and sales. If your primary need is CRM (lead management, sales pipeline), Dynamics 365 Sales is the right module. Large enterprises with multi-entity financials use Dynamics 365 Finance & Operations. Cloudfy will recommend the right module after a scoping conversation.
Yes. Business Central has India-specific localisation covering GST (CGST, SGST, IGST), TDS, TCS, e-invoicing (IRN and QR code generation via IRP integration), e-way bills and Indian payroll. Cloudfy configures all India-specific tax and compliance settings as part of every implementation.
Yes. Cloudfy migrates master data (customers, vendors, items, chart of accounts) and opening balances from Tally Prime and Tally ERP 9 to Business Central. Transaction history is retained in Tally for reference. We run full data validation reports after migration before go-live.
For a standard Business Central implementation for an Indian SMB (50–200 users, finance + inventory + purchasing), the typical timeline is 8–16 weeks depending on customisation requirements and data migration complexity. Cloudfy provides a detailed project plan with milestones at the start of every engagement.
Yes. Dynamics 365 integrates natively with Teams and Outlook. Sales teams see customer records and opportunities inside Outlook. Purchase approvals can be done in a Teams chat. Reports pull live into Excel. This is the core reason companies already on Microsoft 365 choose Dynamics 365 over other CRM/ERP options.
Business Central is designed for SMBs (10–500 users) — covering finance, inventory, sales and basic manufacturing. Finance & Operations is for large enterprises with complex multi-entity financials, advanced manufacturing and global supply chains. Business Central is simpler to implement and lower cost. F&O is more powerful but requires a larger implementation investment.
Cloudfy charges a fixed-scope implementation fee covering discovery, configuration, India localisation (GST, TDS, e-invoicing), data migration, testing and training. The fee depends on modules deployed and business complexity. Contact us at +91 97600 50555 for a scoping call and detailed quote.
Dynamics 365 Resources
Related Microsoft Solutions
Microsoft 365
Outlook, Teams, Word, Excel and OneDrive — integrates natively with Dynamics 365.
View Microsoft 365 →Copilot for M365
AI assistant across Dynamics 365, Teams and Outlook for smarter business decisions.
View Copilot for M365 →Zoho CRM
Indian-made CRM — a lighter alternative to Dynamics 365 Sales for smaller teams.
View Zoho CRM →Power BI
Microsoft's BI platform — connects directly to Dynamics 365 for live dashboards.
View Power BI →Talk to a Cloud Expert
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